Data mining (DM) is still a technology having great expectations to enable organizations to take more benefit of their huge databases. There exist some success stories where organ...
Mykola Pechenizkiy, Seppo Puuronen, Alexey Tsymbal
To compare the outcomes of participatory and user-centered contextual design, case study methods and the Activity Checklist derived from Activity Theory are used to analyze two sy...
Lessons learned processes, and software systems that support them, have been developed by many organizations (e.g., all USA military branches, NASA, several Department of Energy or...
: How do you introduce product lines into a hardware dominated organization that has increasing software architecture awareness and products with extremely limited memory resources...
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...