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GROUP
2003
ACM
13 years 11 months ago
"Breaking the code", moving between private and public work in collaborative software development
Software development is typically cooperative endeavor where a group of engineers need to work together to achieve a common, coordinated result. As a cooperative effort, it is esp...
Cleidson R. B. de Souza, David F. Redmiles, Paul D...
DSOM
2008
Springer
13 years 8 months ago
SYMIAN: A Simulation Tool for the Optimization of the IT Incident Management Process
Incident Management is the process through which IT support organizations manage to restore normal service operation after a service disruption. The complexity of IT support organi...
Claudio Bartolini, Cesare Stefanelli, Mauro Torton...
BCSHCI
2008
13 years 7 months ago
Effect of fidelity in diagram presentation
The visual fidelity (fidelity) of a design diagram affects perception and design performance. Hand-drawn diagrams are more effective working documents for early design tasks such ...
Louise Yeung, Beryl Plimmer, Brenda Lobb, Douglas ...
ISSTA
2006
ACM
14 years 9 days ago
Tool support for randomized unit testing
There are several problem areas that must be addressed when applying randomization to unit testing. As yet no general, fully automated solution that works for all units has been p...
James H. Andrews, Susmita Haldar, Yong Lei, Felix ...
HICSS
2007
IEEE
156views Biometrics» more  HICSS 2007»
14 years 20 days ago
KnowFlow - A Hybrid Approach to Identifying and Visualizing Distributed Knowledge Work Practices
Understanding collaborative work practices represents a critical factor in and a necessary fundament for the development of effective Computer Supported Collaborative Work (CSCW) ...
Markus Strohmaier, Stefanie N. Lindstaedt