This paper describes the results of an observational study into the methods people use to manage web information for re-use. People observed in our study used a diversity of metho...
On-line discussion is a popular form of web-based computer-mediated communication and is an important medium for distance education. Automatic tools for analyzing online discussion...
Most of the available knowledge management systems pay little attention to two important aspects: the need of supporting emerging communities of interest together with the officia...
Alessandra Agostini, Sara Albolino, Giorgio De Mic...
: We aim at elaborating a decision support system to manage concrete experience, using Artificial Intelligence methods, such as Case-Based Reasoning. We target any organization tha...
In high-tech businesses ranging from Internet service providers to e-commerce websites and music stores like Apple iTunes, there is considerable potential for collecting personal ...