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» Process Modelling to Support Dependability Arguments
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PVLDB
2008
137views more  PVLDB 2008»
14 years 11 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
COLCOM
2007
IEEE
15 years 6 months ago
Multicasting in groupware?
— While multicast has been studied extensively in many domains such as content streaming and file sharing, there is little research applying it to synchronous collaborations invo...
Sasa Junuzovic, Prasun Dewan
ECOWS
2007
Springer
15 years 3 months ago
A Dynamic Reconfigurable Web Service Composition Framework Using Reo Coordination Language
Web services are self-contained, modular units of application logic which provide business functionality to other applications via Internet connections. Several models have been u...
Soheil Saifipoor, Behrouz Tork Ladani, Naser Nemat...
BXML
2003
15 years 1 months ago
Rule-Based Generation of XML Schemas from UML Class Diagrams
We present an approach of how to automatically extract an XML document structure from a conceptual data model that describes the content of the document. We use UML class diagrams ...
Tobias Krumbein, Thomas Kudrass
78
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ICSE
2007
IEEE-ACM
15 years 12 months ago
A Perspective on the Future of Middleware-based Software Engineering
Middleware is a software layer that stands between the networked operating system and the application and provides well known reusable solutions to frequently encountered problems...
Mauro Caporuscio, Nikolaos Georgantas, Valé...