In recent years, a lot of research effort has been dedicated to the management of Quality of Service (QoS), mainly in the fields of telecommunication networks and multimedia syste...
Our group has previously used machine learning techniques to develop computational systems to automatically analyse fluorescence microscope images and classify the location of the ...
Simulation is widely used as a tool for analyzing business s but is mostly focused on examining rather abstract steady-state situations. Such analyses are helpful for the initial d...
Anne Rozinat, Moe Thandar Wynn, Wil M. P. van der ...
Relevance feedback has been considered as a means of incorporating learning into information retrieval systems for quite sometime now. This paper discusses the research results of...
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...