11 search results - page 2 / 3 » Putting ethnography to work: the case for a cognitive ethnog... |
CSCW
2008
ACM
13 years 8 months ago
2008
ACM
In this paper we outline a typology, which will be useful for those engaged in the design and customization of information systems in healthcare. Drawing on ethnographic case stud...
BCSHCI
2007
13 years 7 months ago
2007
An important part of an interaction designer’s work is meeting with clients during design sessions. It is of great importance that the designers participate in establishing some...
ACMDIS
2008
ACM
13 years 8 months ago
2008
ACM
We conducted a 6-month project with a physical therapy clinic, involving equal parts ethnographic fieldwork and rapid prototyping. It differed from most reported user-informed des...
CSCW
2004
ACM
13 years 11 months ago
2004
ACM
This paper examines the way in which a knowledge management system (KMS)—by which we mean the people, processes and software—came into being and evolved in response to a varie...
CHI
2003
ACM
14 years 6 months ago
2003
ACM
This case study describes ethnographic interviews with vehicle buyers to learn how they make purchase decisions. The research was conducted for J. Walter Thompson (JWT), the digit...