Community Question Answering (CQA) has emerged as a popular forum for users to pose questions for other users to answer. Over the last few years, CQA portals such as Naver and Yah...
Online social networks are now a popular way for users to connect, express themselves, and share content. Users in today's online social networks often post a profile, consis...
Alan Mislove, Bimal Viswanath, P. Krishna Gummadi,...
People come to online communities seeking information, encouragement, and conversation. When a community responds, participants benefit and become more committed. Yet interactions...
Jaime Arguello, Brian S. Butler, Elisabeth Joyce, ...
A study was conducted across multiple open source software online technical help communities. This paper presents the types of discussions that occur, the types of questions asked...
Vandana Singh, Michael B. Twidale, David M. Nichol...
Question Answering Systems (QAS) are receiving increasing attention from information systems researchers, particularly those in the information retrieval and natural language proc...