We introduce the particular functionality of the Complaint Engine suite, the integrated complaint management component for mediating consumer disputes. We formulate the problem of...
Performance analysis of computing systems, in particular distributed computing systems, is a complex process. Analysing the complex flows and interactions between a set of distribu...
— One of the main challenges in the area of Service Oriented Computing, in general, and of Web services technology, in particular, is the definition of languages and models for ...
Analysis and design patterns are well established as a convenient and reusable way to build high-quality object-oriented software. Patterns combine experience and good practices t...
Although Web prefetching is regarded as an effective method to improve client access performance, the associated overhead prevents it from being widely deployed. Specifically, a ...