Due to the increasing elderly population, healthcare systems able to promote independent living are regarded as an emerging market. Despite the significant advances aiming to supp...
Understanding how citizens value e-government services is critical to the success of these initiatives. This paper describes the development of a model to identify factors that in...
Individuals face additional challenges when interacting in virtual teams. The lack of media richness and the asynchronous nature of technologically transmitted messages make commu...
Governments are increasingly using collaborative, cross-boundary strategies to face complex social problems. Many of these cross-boundary initiatives have at their core the use, a...
Virtual worlds may be enabling technologies for the next generation of business models, practices and innovations in service. We situate our research within the field of service s...