Software developers are rooted in the written form of their code, yet they often draw diagrams representing their code. Unfortunately, we still know little about how and why they ...
Mauro Cherubini, Gina Venolia, Robert DeLine, Andr...
We present an experimental study of automatic camera control in the performance of collaborative remote repair tasks using video-mediated communication. Twelve pairs of participan...
Abhishek Ranjan, Jeremy P. Birnholtz, Ravin Balakr...
Expertise to assist people on complex tasks is often in short supply. One solution to this problem is to design systems that allow remote experts to help multiple people in simult...
Jeffrey Wong, Lui Min Oh, Jiazhi Ou, Carolyn Penst...
A theoretical framework for assessing the attractiveness of websites based on Adaptive Decision Making theory is introduced. The framework was developed into a questionnaire and u...
Jan Hartmann, Alistair G. Sutcliffe, Antonella De ...
Trust has a considerable research tradition in the CHI community. It has been investigated in the context of e-commerce, virtual teams, online gaming, social networking ? to name ...