– Application services are fundamental network components that allow organizations the ability to operate efficiently. It has become essential for organizations to monitor the pe...
In this article we describe the operationalised Business Intelligence (BI) environment of the Amsterdam-Amstelland Police Department (AAPD) as it presented itself in the spring of...
In today’s IT service market customers urge providers to grant guarantees for quality of service (QoS) which are laid down in Service Level Agreements (SLAs). To satisfy custome...
Distributed decision making in networked systems depends critically on the timely availability of critical fresh information. Performance of networked systems, from the perspective...
A critical success factor in Insurance business is its ability to use information sources and contained knowledge in the most effective way. Its profitability is obtained through t...
Andrea Tettamanzi, Luca Sammartino, Mikhail Simono...