The goal of Web search personalization is to tailor search results to a particular user based on that user's interests and preferences. We present an approach to personalized...
Starpoint Solutions was contracted by a major North American bank to design, develop, and usability test a series of five Web-based, interactive lessons teaching low- to middle-in...
There are still no established methods for the evaluation of browsing and exploratory search tools. In the (multimedia) information retrieval community evaluations following the C...
Abstract. Many work environments can benefit from integrated computing devices to provide information to users, record users’ actions, and prompt users about the next steps to t...
In this paper, we propose an estimation method of user satisfaction for a spoken dialog system using an N-gram-based dialog history model. We have collected a large amount of spok...