The popularity of social information systems has been driven by their ability to help users manage, organize and share online resources. Though the research exploring the use of ta...
This paper examines challenges involved in managing product-centered communities. Using the notion of customer role ambiguity, the paper explores the ambiguity involved in balanci...
In global software development (GSD) projects, distributed teams collaborate to deliver high-quality software. Project managers need to control these development projects, which in...
Software project managers play an important role in selecting their software development process. In this study we conducted a survey of software project managers about software p...
In open systems, independent services exist in administrative domains outside that of the consumers of those services. Current standards exist to create management interfaces to a...