Little research exists on one of the most common, oldest, and most utilized forms of online social geographic information: the “location” field found in most virtual community...
We present the case study of a complex, mixed-initiative scheduling system to illustrate Work-Centered Design (WCD), a new approach for the design of information systems. WCD is b...
Keith A. Butler, Jiajie Zhang, Chris Esposito, Ali...
This paper investigates the influence of interface styles on problem solving performance. It is often assumed that performance on problem solving tasks improves when users are ass...
Christof van Nimwegen, Daniel D. Burgos, Herre van...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
Understanding the relation between usability measures seems crucial to deepen our conception of usability and to select the right measures for usability studies. We present a meta...