In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Background: High-throughput automated sequencing has enabled an exponential growth rate of sequencing data. This requires increasing sequence quality and reliability in order to a...
In this paper, we address the challenges of content transfer in opportunistic networks, and propose techniques to better facilitate data dissemination based on the characteristics ...
The triangular operational model with the three roles of service-registry, -provider, and -consumer has been the traditional operational model in Service-oriented Architectures (SO...
Millions of users retrieve information from the Internet using search engines. Mining these user sessions can provide valuable information about the quality of user experience and...