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ATAL
2007
Springer
15 years 5 months ago
Strategy recommender agents (ALEX) - the methodology
Agents for Alignment into strategy Experience (ALEX agents), a type of recommender agent (RA), are proposed here as a means of helping employees to perform tasks in line with the ...
Ronald Uriel Ruiz Ordóñez, Josep Llu...
WSC
1998
15 years 2 months ago
Using Simulation in Call Centers
A company's call center is its most visible strategic weapon. It is a business battlefront where millions of dollars of products and services are purchased, sold, and traded....
Vivek Bapat, Eddie B. Pruitte Jr.
109
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ISMAR
2002
IEEE
15 years 6 months ago
Alternative Tools for Tangible Interaction: A Usability Evaluation
In this work we compare an in-house designed Tangible User Interface (TUI) with three alternative single-user tools through an empirical investigation. These three alternative too...
Morten Fjeld, Sissel Guttormsen Schär, Domeni...
109
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CSCW
2002
ACM
15 years 27 days ago
Articulating User Needs in Collaborative Design: Towards an Activity-Theoretical Approach
This paper analyses the collaborative design of a high-technology product, a neuromagnetometer used in the analysis of the activity of the human cortex. The producer, Neuromag Com...
Reijo Miettinen, Mervi Hasu
143
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IMC
2009
ACM
15 years 7 months ago
Modeling user activities in a large IPTV system
Internet Protocol Television (IPTV) has emerged as a new delivery method for TV. In contrast with native broadcast in traditional cable and satellite TV system, video streams in I...
Tongqing Qiu, Zihui Ge, Seungjoon Lee, Jia Wang, J...