Despite its widespread use, voicemail presents numerous usability challenges: People must listen to messages in their entirety, they cannot search by keywords, and audio files do ...
This paper investigates the influence of interface styles on problem solving performance. It is often assumed that performance on problem solving tasks improves when users are ass...
Christof van Nimwegen, Daniel D. Burgos, Herre van...
The objects and surfaces of a task-based environment can be layered with digital interfaces to make them easier and safer to use. Once information can be projected anywhere in the...
In this paper we report an ethnographic study of workarounds--informal temporary practices for handling exceptions to normal workflow--in a hospital environment. Workarounds are a...
Marina Kobayashi, Susan R. Fussell, Yan Xiao, F. J...
Weblogs (or blogs) are frequently updated webpages with posts typically in reverse-chronological order. Blogging is the latest form of online communication to gain widespread popu...
Diane J. Schiano, Bonnie A. Nardi, Michelle Gumbre...