This paper describes an application of the conversational agent Max in a real-world setting. The agent is employed as guide in a public computer museum, where he engages with visit...
Stefan Kopp, Lars Gesellensetter, Nicole C. Kr&aum...
Older people provide much greater challenges to user-centred design than more traditional user groups. It is also very important to encourage (often young) designers to develop a r...
Alan F. Newell, John L. Arnott, Alex Carmichael, M...
We address visual perception for personal service robotic systems in the home. We start by identifying the main functional modules and their relationships. This includes self-loca...
Most research on how people represent procedures suggests that control labels are central. However, our data suggest that even moderately-experienced users do not rely on labels t...
Franklin P. Tamborello II, Phillip H. Chung, Micha...
In this paper we describe a case study of Universal Design applied to mobile phone physical devices. Using a user-centered design process, we tried to integrate visually-impaired,...