Important design problems are raised in developing software for amateur users, a group distinguished here from novices. The authors argue that these design problems can be approac...
re the use of abstracted screenshots as part of a new help interface. Graphstract, an implementation of a graphical help system, extends the ideas of textually oriented Minimal Ma...
Abstract. Accessibility is becoming more and more relevant in Information technologies, such as the Web and software applications, particularly due to the push on legislation to ma...
Abstract. Natural language interaction between a student and a tutoring or an assistance system for mathematics is a new multi-disciplinary challenge that requires the interaction ...
Abstract. The paper discusses a distributed approach for monitoring and diagnosing the execution of a plan where concurrent actions are performed by a team of cooperating agents. T...