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» Usability Issues in Data Mining Systems
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PVLDB
2008
137views more  PVLDB 2008»
14 years 9 months ago
EasyTicket: a ticket routing recommendation engine for enterprise problem resolution
Managing problem tickets is a key issue in the IT services industry. A large service provider may handle thousands of problem tickets from its customer on daily basis. The efficie...
Qihong Shao, Yi Chen, Shu Tao, Xifeng Yan, Nikos A...
DILS
2009
Springer
14 years 7 months ago
Slicing through the Scientific Literature
Abstract. Success in the life sciences depends on access to information in knowledge bases and literature. Finding and extracting the relevant information depends on a user's ...
Christopher J. O. Baker, Patrick Lambrix, Jonas La...
IAT
2005
IEEE
15 years 3 months ago
Sharing Engineering Information and Knowledge
This paper describes an agent-based recommendation system developed to support knowledge acquisition and sharing processes. Its purpose is to aid the process of community building...
Mauro F. Koyama, Olga Nabuco, Francisco Edeneziano...
PLDI
2003
ACM
15 years 2 months ago
CCured in the real world
CCured is a program transformation system that adds memory safety guarantees to C programs by verifying statically that memory errors cannot occur and by inserting run-time checks...
Jeremy Condit, Matthew Harren, Scott McPeak, Georg...
ADBIS
2007
Springer
124views Database» more  ADBIS 2007»
15 years 3 months ago
Fast and Efficient Log File Compression
Contemporary information systems are replete with log files, created in multiple places (e.g., network servers, database management systems, user monitoring applications, system se...
Przemyslaw Skibinski, Jakub Swacha