A medium-scale user study was carried out to investigate the usability of a concept-based query expansion support tool. The tool was fully integrated into the interface of an IR sy...
We have built a set of integrated AI systems (called conversation machines) to enable transaction processing over the telephone for limited domains like stock trading and banking....
Wlodek Zadrozny, Catherine G. Wolf, Nanda Kambhatl...
Starpoint Solutions was contracted by a major North American bank to design, develop, and usability test a series of five Web-based, interactive lessons teaching low- to middle-in...
Large financial institutions such as Bank of America handle hundreds of thousands of wire transactions per day. Although most transactions are legitimate, these institutions have ...
Remco Chang, Alvin Lee, Mohammad Ghoniem, Robert K...