Service providers and their customers agree on certain quality of service guarantees through Service Level Agreements (SLA). An SLA contains one or more Service Level Objectives (S...
Yuan Chen, Subu Iyer, Xue Liu, Dejan S. Milojicic,...
Abstract. We address the problem of Quality of Service (QoS) requirements for multimedia applications (e.g., distance education, telemedicine, electronic commerce). These applicati...
Gary Molenkamp, Michael Katchabaw, Hanan Lutfiyya,...
Information visualization has been a research topic for many years, leading to a mature field where guidelines and practices are well established. Knowledge visualization, in contr...
Current approaches to Business Process Management (BPM) and Operational Business Intelligence (BI) integration have been very limited and simply reduced to the problem of technica...
The importance of and the fast changes in the CIO's role in organizations are widely recognized. So is the need for CIOs to acquire the appropriate set of knowledge and manag...
Marco Tagliavini, Jennifer Moro, Aurelio Ravarini,...