Abstract. Reference process models capture recurrent business operations in a given domain such as procurement or logistics. These models are intended to be configured to fit the r...
Wil M. P. van der Aalst, Marlon Dumas, Florian Got...
Advances in scheduling theory have given designers of control systems greater flexibility over their choice of timing requirements. This could lead to systems becoming more respon...
The recent evolution of Internet, driven by the Web services technology, is extending the role of the Web from a support of information interaction to a middleware for B2B interac...
This paper describes the research and development of a methodology to identify the type of information required by the service advisor (CSA) within customer contact centre (CCC) e...
S. Shah, Rajkumar Roy, Ashutosh Tiwari, Basim Maje...
In Multi-agent based simulation (MABS) systems, computational models are built as multi-agent systems (MAS). Replication of these models can contribute to improve the reliability o...