Task dependencies drive the need to coordinate work activities. We describe a technique for using automatically generated archival data to compute coordination requirements, i.e.,...
Marcelo Cataldo, Patrick Wagstrom, James D. Herbsl...
This paper argues that the design of remote help-giving systems should be grounded in articulation work and the methodical ways in which help-givers and help-seekers coordinate th...
Andy Crabtree, Jacki O'Neill, Peter Tolmie, Stefan...
Healthcare organizations are often organized in a modular, loosely coupled fashion where separate and semi-autonomous work units specialize in different areas of care delivery. Thi...
We present a visualization system for reviewing the turn-taking patterns in a face-to-face meeting. Without the need to directly observe a group, a user can use the system to gain...
Joan Morris DiMicco, Katherine J. Hollenbach, Walt...
Abstract. They appeared in our life some years ago with the awakening of the PC and now the are everywhere : computers have become ubiquitous and, almost, irreplaceable. Classical ...