The Internet plays an important role as a means for worldwide social contact. The establishment and maintenance of social and group relationships within electronic worlds require ...
This article describes automated tools for increasing organizational awareness within a global enterprise. The MITRE Corporation is the context for the current work, however the t...
Motivation – Designers make decisions that later influence how users work with the systems that they have designed. When errors occur in use, it is tempting to focus on the acti...
The term usability is ubiquitous in human-computer interaction, so much so that it is commonly used without definition. Rather than one established meaning of usability, there are,...
Motivation – Investigations of large-scale outages in the North American interconnected electric system often attribute the causes to three T’s: Trees, Training and Tools. To ...
Frank L. Greitzer, Robin Podmore, Marck Robinson, ...