Instant Messaging is a popular medium for both social and workrelated communication. In this paper we report an investigation of the effect of interpersonal relationship on underl...
Downstream utility is a critical success factor for usability evaluation methods, in terms of the extent to which they can deliver value. In this paper we argue that field methods...
We report results from a small Wizard-of-Oz study investigating user responses to miscommunications in speech dialogue systems. We explore the separate and joint effects of miscom...
Tactile icons (Tactons) are structured vibrotactile messages which can be used for non visual information display. Information is encoded in Tactons by manipulating vibrotactile p...
Lorna M. Brown, Stephen A. Brewster, Helen C. Purc...
Most software development tools focus on supporting the primary technical work ? writing code, managing requirements, filing bugs, etc. Yet with large teams, managing the social a...
Jason B. Ellis, Catalina Danis, Christine Halverso...