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109
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CHI
2006
ACM
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Human Computer Interaction
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CHI 2006
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Multi-channel consumer behavior: online and offline travel preparations
16 years 3 months ago
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Elaborating on the first stage in the User-Centered Design (UCD) process, understanding the user, this study questions whether it is sufficient to look at the use of interactive s...
Geke van Dijk, Shailey Minocha, Angus Laing
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