SIGOPS
2010
13 years 3 months ago
2010
For many companies, clouds are becoming an interesting alternative to a dedicated IT infrastructure. However, cloud computing also carries certain risks for both the customer and ...
SDM
2010
SIAM
13 years 3 months ago
2010
SIAM
The profit of a retail product not only comes from its own sales, but also comes from its influence on the sales of other products. How to promote the right products to the righ...
QUESTA
2010
13 years 3 months ago
2010
: We develop power series approximations for a discrete-time queueing system with two parallel queues and one processor. If both queues are non-empty, a customer of queue 1 is serv...
QUESTA
2010
13 years 3 months ago
2010
In a M/M/N+M queue, when there are many customers waiting, it may be preferable to reject a new arrival rather than risk that arrival later abandoning without receiving service. O...
PE
2010
Springer
13 years 3 months ago
2010
Springer
In this paper we consider a single-server cyclic polling system. Between visits to successive queues, the server is delayed by a random switch-over time. The order in which custom...
MOR
2010
13 years 3 months ago
2010
We study G/G/n + GI queues in which customer patience times are independent, identically distributed following a general distribution. When a customer’s waiting time in queue ex...
IOR
2010
13 years 3 months ago
2010
We study a problem of dynamic pricing faced by a vendor with limited inventory, uncertain about demand, aiming to maximize expected discounted revenue over an infinite time horiz...
QUESTA
2008
13 years 4 months ago
2008
We consider Kelly networks with shuffling of customers within each queue. Specifically, each arrival, departure or movement of customer from one queue to another triggers a shuffl...
PVLDB
2008
13 years 4 months ago
2008
Helpdesk databases are used to store past interactions between customers and companies to improve customer service quality. One common scenario of using helpdesk database is to fi...
CORR
2010
Springer
13 years 4 months ago
2010
Springer
In last few decades large technology development raised various new needs. Financial sector has also no exception. People are approaching all over the world to fulfill there dream...