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ISN
1995
Springer
15 years 8 months ago
Intelligent Remote Monitoring
Intelligent monitoring facilities are of paramount importance in both service and network management as they provide the capability to monitor quality of service and utilisation pa...
George Pavlou, Kevin M. T. McCarthy, George Mykoni...
ISN
1995
Springer
109views Communications» more  ISN 1995»
15 years 8 months ago
Issues in the Integration of IN and TMN
Over recent years, the need to introduce rapidly new telecommunications services has led to the development of the Intelligent Network (IN). These services and the increasingly com...
George Pavlou, David Griffin
131
Voted
ISN
1995
Springer
15 years 8 months ago
Experiences in Multi-domain Management Service Development
The developers of management systems and the management services that operate over them will be faced with increasing complexity as services are developed for the open service mar...
David Lewis, Thanassis Tiropanis, Lennart H. Bjerr...
ISN
1995
Springer
15 years 8 months ago
Counting the Costs and Benefits of Metaphor
It has been demonstrated that the use of suitable metaphors in the user service interface can have a dramatic effect on the way in which the user perceives the services, depending ...
Chris Condon, Stephan Keuneke
148
Voted
ISN
1995
Springer
112views Communications» more  ISN 1995»
15 years 8 months ago
An Approach to User Management of Broadband Services
  This  paper  describes  an  approach  to  the  In­Call  control  of  services  as  developed by the ASCOT project. Emphasis  is  made  on the  application...
Paul Coates, Jeremy Ellman