Competitive quality is a need for the progress of the Information Technology sector. For enterprises, process is the starting point of all the approaches in the achievement of comp...
Process support environments (PSEs) are widely used for modelling, enacting and analyzing human intensive processes. The benefits of a PSE become apparent when processes to be supp...
Lessons learned processes, and software systems that support them, have been developed by many organizations (e.g., all USA military branches, NASA, several Department of Energy or...
This paper proposes a methodology of maintaining Case Based Reasoning (CBR) systems by using fuzzy decision tree induction - a machine learning technique. The methodology is mainly...
Simon C. K. Shiu, Cai Hung Sun, Xizhao Wang, Danie...