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WSC
2007
15 years 10 days ago
A model for contact center analysis and simulation
In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
Juan M. Huerta
ATAL
2008
Springer
15 years 9 hour ago
Emotional reading of medical texts using conversational agents
In this paper, we present a prototype that helps visualizing the relative importance of sentences extracted from medical texts using Embodied Conversational Agents (ECA). We propo...
Gersende Georg, Catherine Pelachaud, Marc Cavazza
CIKM
2008
Springer
14 years 11 months ago
A language for manipulating clustered web documents results
We propose a novel conception language for exploring the results retrieved by several internet search services (like search engines) that cluster retrieved documents. The goal is ...
Gloria Bordogna, Alessandro Campi, Giuseppe Psaila...
COLT
2008
Springer
14 years 11 months ago
Adapting to a Changing Environment: the Brownian Restless Bandits
In the multi-armed bandit (MAB) problem there are k distributions associated with the rewards of playing each of k strategies (slot machine arms). The reward distributions are ini...
Aleksandrs Slivkins, Eli Upfal
CPAIOR
2008
Springer
14 years 11 months ago
The Accuracy of Search Heuristics: An Empirical Study on Knapsack Problems
Theoretical models for the evaluation of quickly improving search strategies, like limited discrepancy search, are based on specific assumptions regarding the probability that a va...
Daniel H. Leventhal, Meinolf Sellmann
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