In this paper we depart from a set of simple assumptions regarding the behavior of a pool of customers associated with an enterprise’s contact center. We assume that the pool of...
In this paper, we present a prototype that helps visualizing the relative importance of sentences extracted from medical texts using Embodied Conversational Agents (ECA). We propo...
We propose a novel conception language for exploring the results retrieved by several internet search services (like search engines) that cluster retrieved documents. The goal is ...
Gloria Bordogna, Alessandro Campi, Giuseppe Psaila...
In the multi-armed bandit (MAB) problem there are k distributions associated with the rewards of playing each of k strategies (slot machine arms). The reward distributions are ini...
Theoretical models for the evaluation of quickly improving search strategies, like limited discrepancy search, are based on specific assumptions regarding the probability that a va...