Customer retention is crucial for any company relying on a regular client base. One way to approach this problem is to analyse actual user behaviour and take proper actions based o...
Control methods are being used increasingly for uncertainty management and QoS in modern web server systems. Previous approaches have suggested combined feedforward and feedback c...
—The paper analyzes the performance of the bandwidth allocation process over satellite communication systems in presence of specific Quality of Service (QoS) requirements. The re...
Collaborative information filtering techniques play a key role in many Web 2.0 applications. While they are currently mainly used for business purposes such as product recommendat...
Users of highly popular Web sites may experience long delays when accessing information. Upgrading content site infrastructure from a single node to a locally distributed Web clus...
Valeria Cardellini, Michele Colajanni, Philip S. Y...