In several organizations, it has become increasingly popular to document and log the steps that makeup a typical business process. In some situations, a normative workflow model o...
A problem with many of today's appliance interfaces is that they are inconsistent. For example, the procedure for setting the time on alarm clocks and VCRs differs, even amon...
Instant messaging (IM) in the workplace has proven to be a valuable tool for facilitating informal communication. Its benefits, however, are generally limited to times when users ...
Because the knowledge required for the construction of a complex software system is often widely distributed among its members, programmers routinely engage in collaboration with ...
Blogging in the enterprise is increasingly popular and recent research has shown that there are numerous benefits for both individuals and the organization, e.g. developing reputa...