The volume of higher priority Internet applications is increasing as the Internet continues to evolve. Customers require Quality of Service (QoS) guarantees with not only guarante...
Mina Amin, Kin-Hon Ho, George Pavlou, Michael P. H...
The diffusion of service oriented architectures introduces the need for novel testing approaches. On the one side, testing must be able to identify failures in the functionality ...
Massimiliano Di Penta, Gerardo Canfora, Gianpiero ...
In today’s IT service market customers urge providers to grant guarantees for quality of service (QoS) which are laid down in Service Level Agreements (SLAs). To satisfy custome...
The Voice over Internet Protocol (VoIP) is becoming a more available and popular way of communicating for Internet users. This also applies to Peer-to-Peer (P2P) systems and mergi...
Tomasz Ciszkowski, Charlott Eliasson, Markus Fiedl...
Service providers and their customers agree on certain quality of service guarantees through Service Level Agreements (SLA). An SLA contains one or more Service Level Objectives (S...
Yuan Chen, Subu Iyer, Xue Liu, Dejan S. Milojicic,...