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BPM
2010
Springer
128views Business» more  BPM 2010»
14 years 9 months ago
Content-Aware Resolution Sequence Mining for Ticket Routing
Ticket routing is key to the efficiency of IT problem management. Due to the complexity of many reported problems, problem tickets typically need to be routed among various expert ...
Peng Sun, Shu Tao, Xifeng Yan, Nikos Anerousis, Yi...
BMCBI
2008
103views more  BMCBI 2008»
14 years 9 months ago
TOPS++FATCAT: Fast flexible structural alignment using constraints derived from TOPS+ Strings Model
Background: Protein structure analysis and comparison are major challenges in structural bioinformatics. Despite the existence of many tools and algorithms, very few of them have ...
Mallika Veeramalai, Yuzhen Ye, Adam Godzik
EOR
2006
148views more  EOR 2006»
14 years 9 months ago
Pareto ant colony optimization with ILP preprocessing in multiobjective project portfolio selection
One of the most important, common and critical management issues lies in determining the "best" project portfolio out of a given set of investment proposals. As this dec...
Karl F. Doerner, Walter J. Gutjahr, Richard F. Har...
ITPRO
2007
101views more  ITPRO 2007»
14 years 9 months ago
Beyond Search: Content Applications
Federation of Abstracting and Information Services presentation (“TheThomsonTransformation: Remaking a Global 500 Company,” http://www. nfais.org/TurnerNFAIS06.ppt). Now conten...
Stephen Buxton
JCP
2007
154views more  JCP 2007»
14 years 9 months ago
Introducing Virtual Private Overlay Network Services in Large Scale Grid Infrastructures
—The computational Grid concept is gaining great popularity as the best way to deliver access to a wide range of distributed computing and data resources. But, as Grids move from...
Francesco Palmieri