Taking customer data as an example, the paper presents an approach to enhance the management of enterprise data by using Semantic Web technologies. Customer data is the most import...
Li Ma, Xingzhi Sun, Feng Cao, Chen Wang, Xiaoyuan ...
This paper presents an approach for the interactive discovery of relationships between selected elements via the Semantic Web. It emphasizes the human aspect of relationship discov...
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Electronic marketplaces can provide several types of business processes depending upon their target audience. A form of such processes is electronic auction. It is a system for ac...
Service discovery is a fundamental concept underpinning the move towards dynamic service-oriented business partnerships. The business process for integrating service discovery and ...