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SEMWEB
2009
Springer
15 years 2 months ago
Semantic Enhancement for Enterprise Data Management
Taking customer data as an example, the paper presents an approach to enhance the management of enterprise data by using Semantic Web technologies. Customer data is the most import...
Li Ma, Xingzhi Sun, Feng Cao, Chen Wang, Xiaoyuan ...
ESWS
2010
Springer
15 years 2 months ago
Interactive Relationship Discovery via the Semantic Web
This paper presents an approach for the interactive discovery of relationships between selected elements via the Semantic Web. It emphasizes the human aspect of relationship discov...
Philipp Heim, Steffen Lohmann, Timo Stegemann
HICSS
2008
IEEE
229views Biometrics» more  HICSS 2008»
15 years 4 months ago
The Business Value of CRM Systems: A Resource-Based Perspective
Drawing upon the resource-based view and the process-oriented view, we develop a conceptual model to examine the business value of customer relationship management (CRM) systems, ...
Shutao Dong, Kevin Zhu
IIWAS
2007
14 years 11 months ago
Implementing Semantic Interoperability in Electronic Auctions
Electronic marketplaces can provide several types of business processes depending upon their target audience. A form of such processes is electronic auction. It is a system for ac...
Juha Puustjärvi
ICSOC
2007
Springer
15 years 4 months ago
Contextualized B2B Registries
Service discovery is a fundamental concept underpinning the move towards dynamic service-oriented business partnerships. The business process for integrating service discovery and ...
Uwe Radetzki, Mike J. Boniface, Mike Surridge