119
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SIGDOC
15 years 6 months ago
2003 ACM 
Field usability research involves observing people in their own environments—for example, workplaces, homes, and schools—to learn their normal or natural behavior. Through fie...
100
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SIGDOC
15 years 6 months ago
2003 ACM 
In this paper, I discuss how we made single-sourcing work at Juniper Networks. This is a practical discussion of issues, problems, and successes. Categories and Subject Descriptor...
SIGDOC
15 years 6 months ago
2003 ACM
In this paper, we introduce an analysis of the requirements and design choices for hands-free documentation. Hands-busy tasks such as cooking or car repair may require substantial...
SIGDOC
15 years 6 months ago
2003 ACM
Artificial intelligence techniques have found a number of applications in hypermedia, mostly in two specific areas, user interface, particularly adaptive ones and information sear...
73
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SIGDOC
15 years 6 months ago
2003 ACM
In this paper, I describe how I followed an end-to-end development process in the development of the user’s guide and help information for XML DITA, using scenarios to define my...
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