122
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ICSM
15 years 4 months ago
1995 IEEE
Organizations spend significant resources tracking customer satisfaction and managing service delivery. Although a great deal of effort is expended in understanding what goes on w...
105
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ICSM
15 years 4 months ago
1995 IEEE
This paper describes ongoing work on a domainretargetable reverse engineering environment which is used to aid the structural understanding of large information spaces. In particu...
102
Voted
ICSM
15 years 4 months ago
1995 IEEE
The various goals and requirements of a system are realized in software as fragments of code that are typically \interleaved" in that they may be woven together in the same c...
101
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ICSM
15 years 4 months ago
1995 IEEE
A typical approach to software maintenance is analyzing just the source code, applying some patches, releasing the new version, and then updating the documentation. This quick-fix...
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