206
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EGOV
15 years 11 months ago
2006 Springer 
This paper presents a synthetic summary of the literature in the area of quality of e-government services, as a basis for the future construction of a relevant model and ontology. ...
152
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EGOV
15 years 11 months ago
2006 Springer 193
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EGOV
15 years 9 months ago
2006 Springer
Improving the usability of government portal sites requires a focus shift from system to user in both research and design. Empirical studies into user behavior are needed to suppor...
131
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EGOV
15 years 11 months ago
2006 Springer 183
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EGOV
15 years 11 months ago
2006 Springer
Abstract. Most reported literature on evaluation of e-government systems tend to focus on narrow aspects of project design and implementation. The larger context of development and...
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